Palm Mall

Optimizing Shoping Mall Operations

Project Name:

Shopping Mall Maintenance Solution

Industry:

Retail

Revenue:

Over N2 billion

Website:

www.thepalmsmall.com

Project Duration:

3 months

Headquarters:

Bisway st, Lekki, Lagos, Nigeria.

Executive Overview

Company's Challenge
  • Communication Gaps.
  • Inefficient Task Handling.
  • Incompetent Tenant Management.
  • Increased Operational Costs.
  • Lack of Analytics and Reporting.
  • Customer Experience Shortcomings.
  • Limited Data-Driven Decision Making.
The Resolution
  • Functioning Mobile Application
  • Back office Maintenance application.
  • Notification Platform.
  • Integration to Third-Party Application.
The Key Benefits
  • Integrated Operations.
  • Tenant Relationship Management.
  • Facility Management.
  • Data Analytics and Reporting.
  • Mobile Accessibility.
  • Customer Experience Enhancement.
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